By accessing the site and related pages, you agree to abide by and accept its terms and conditions of use.

1. Copyright and Industrial Property

The information contained in this site, namely the domain, the mentioned trademarks, the logos, drawings, illustrations, photographs, films, contents, texts, graphics and attached documents - is the exclusive property of Company, and is protected by the legislation in force.

Download, copy, modify, transmit, distribute, reproduce or resend, in whole or in part, for commercial or other purposes, without prior written authorization of the company, is expressly prohibited and punishable by law.

The User undertakes to access the site only for lawful purposes.

2. Privacy Policy and Data Protection

You are solely responsible for any and all information you provide on this site. The Company will process data, for the purpose of providing services and administrative and commercial management, of the information made available.

If you wish to modify or delete the information provided, you must send a written communication addressed to the company by email

The Company does not provide or make available to third parties the personal information provided by users of this site for purposes not foreseen in its express intention, namely for profit and / or commercial purposes.

The Company undertakes all regular procedures to preserve the privacy of the user of this site. It may, however, be required by law to formally disclose the information provided to the competent authorities.

The use and / or external disclosure, authorized by the Company, of the information contained in this site, implies the mention of the origin and authorship of this information.

2.1. Collection and use of non-personal information

As with many other sites, our site may use cookies or other technologies to help us deliver content specific to your interests, process your reservation or requests, and / or review your visiting patterns. Cookies, by themselves, can not be used to reveal your individual identity. This information identifies your browser, not you, to our servers when you visit our site. If you want to remove or block cookies at any time on your computer, you can update your browser settings (see the "Help" menu of your browser to learn how to delete or block cookies).

3. External Links

The user of this site will not be able to make use of any application or software that may interfere with the normal operation of the same.

This site may contain advertising references and / or other links to other sites over which the Company has no control. The inclusion of advertising references and / or links to other sites is for informational purposes only, and the Company is totally unaware of its contents, services and / or products offered, and therefore can not be held responsible for its content.

4. Exclusion of liability

The Company is not responsible for any damage or loss that may result from the use of the information contained in this site, direct or indirect resulting from or related to the use of this Site.

5. Access

Access to certain content on this site may be reserved for properly registered users.

The Company undertakes a continuous work to update and verify its information and / or tools and may make, without notice, modifications, updates or corrections to the information made available on the site.

The user of this site will not be able to make use of any application or software that may interfere with the normal operation of the same.

6. Jurisdiction

These Terms and Conditions are governed by Portuguese law. For all disputes arising from the interpretation and execution of these Terms and Conditions shall be territorial jurisdiction of the Lisbon District, expressly renouncing any other. The partial invalidity or ineffectiveness of any of the provisions of these Terms and Conditions, or the existence of gaps, will not affect the subsistence thereof in the non-vitiated part.

For your convenience, CAT AVS offers the following payment methods to its customers, being able to choose the mode that best suits you!

How do I receive the order?

After your order is shipped from our warehouse, you will receive an email with all the details of it. You can check the details of your order in your customer area.

Depending on the delivery address, CAT AVS guarantees the following conditions for shipment:

• Continental Portugal:
• - Shipping Method: CTT Express;
• - Delivery time: Next business day, until 6 pm;
• - Delivery charges: Free

• Azores and Madeira:
• - Shipping Method: CTT Economic;
• - Delivery time: Between 2 to 3 business days;
• - Delivery charges: Free

• Internacional:
• - Shipping Method: CTT Economic;
• - Delivery Time: Up to 5 to 15 business days;
• - Delivery charges: Amount will be added in the order total;

All orders are shipped and delivered on business days.

Orders made during the weekend or holidays are considered to be made on the business day immediately following.

Orders placed on business days until 5 pm are dispatched on the same day.

Orders placed on business days after 5:00 pm are dispatched the next business day.

It is with these assumptions that delivery times are guaranteed.

If you do not find anyone at the address provided upon delivery of the order will be placed in the station nearest CTT, being left a notice in the mailbox indicating where and when he can make the withdrawal. For international addresses, this procedure may differ slightly according to the procedures of the local Post Office.

Returns

The customer must confirm the contents of the order before its reception. Acceptance of it presupposes that all items were in due amounts and conditions.

CAT AVS has a Satisfaction or Return policy. If for any reason you are not satisfied with any product, you may, within a maximum period of 15 days after receiving the order, freely resolve the purchase agreement entered into through our online store, provided that you return the products Purchased under the same conditions as those at the time of delivery.

If any accessory is damaged, missing or costly due to customer, the value of such parts will be withdrawn at the value to be returned according to prices in force at the time of purchase.

For the sake of safety, all cartridges and liquid ordered may not be returned, as they could have been tampered with without the knowledge of CAT AVS. If these cartridges or liquid are part of a product, the value of the cartridges or liquid will be calculated according to the sales prices separately, in force at the time of ordering.

All offers included with the returned product must also be returned. If they are not, the value of such offers will be withdrawn at the amount to be returned, according to prices in force at the time of ordering.

For the purposes of returns, the contacts and addresses provided in the "Contacts" link must be used. The customer may opt for full refund of the amount paid or replacement for other products, with corresponding adjustment of missing or excess amounts.

All refunds are made exclusively by bank transfer or check, with the account holder or to the order, respectively, of who is assigned to the payment method used, when applicable. Refunds will be made within 72 working hours after receipt of the products at the address for the purpose.

You should always return the products in their original packaging, with all accessories, manuals and the respective purchase invoice. It is the responsibility of the customer to properly package the products so that the products are not damaged during transportation. The costs that the customer can have with the returns are at the customer expense.

If the products returned represent damages attributable to the customer, CAT AVS reserves the right to discount the costs associated with such damages.